Episode 3 | A New Era of Care
CACTUS co-founders Noah Waxman and Marcelo Pontes join Wellness and Wonder to share how they’re redesigning the future of healthcare—where design speaks, and patients become participants. Dive into the story behind Lab 100 and what’s next.
What if a healthcare space could teach, comfort, and even inspire? For CACTUS, that’s the standard. In their work on Lab 100, they didn’t just add screens—they redefined how patients engage with their own data. With precision design, ambient tech, and a deep respect for user experience, CACTUS is showing what’s possible when architecture and digital strategy are treated as one.
“You don’t want people to walk away thinking about the technology. You want them to walk away thinking, that really worked.” – Noah Waxman, Co-Founder of CACTUS
This episode explores how CACTUS is designing healthcare experiences that are smarter, calmer, and more human.
Noah and Marcelo share how their team built Lab 100 at Mount Sinai Hospital in New York City—a data-driven wellness lab that feels more like a serene, futuristic retreat than a traditional healthcare space. They break down how precision architecture, ambient sensors, and digital storytelling come together to create environments that educate and empower, not overwhelm.
The conversation also explores the future of healthcare design—from AI-powered diagnostics to the reinvention of exam rooms, infusion centers, and even the language used to describe care spaces.
Tune in to hear how Cactus is reshaping the physical and digital layers of healthcare—one carefully designed experience at a time.